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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leann Cobb

Leann Cobb

October 2, 2024

5  out of  5
rating by Leann Cobb
"I've been with state farm for 20 years. I recently went through a divorce. Carol has been working with me. Carol has made sure that I understand my policies. Carol has went above and beyond, not just with my policies but as a friend. I will always be grateful for Carol. Thank you. Always Leann"
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Alva Maldonado

September 19, 2024

5  out of  5
rating by Alva Maldonado
"I been a customer for over 20 years when he started my life insurance. Great advice given and love the fact that we regularly review my policies. Thank you, Mark for being the real deal."
We responded:
"Thank you Alva!"
Profile photo of Victor Rodriguez

Victor Rodriguez

September 18, 2024

5  out of  5
rating by Victor Rodriguez
"I would like to give Carol Pool 10 stars!!! She has done in 2 hrs to help me with information than I have been able to get in 5 years of trying to get things straightened out with my policies.from various states.amd years! Thank you. One call and received all the information I ever needed!!! Can't thank you enough Carol!!! Again. ..10 stars."
We responded:
"Victor, Thank you again for the kind words. Carol is truly awesome, and we are glad to have her as part of the team. We are glad that you were able to get your insurance needs taken care of and would look forward to providing you with excellent products in the future. 10 stars is pretty awesome! Thank you again. Mark "
Profile photo of Oscar Mah

Oscar Mah

September 17, 2024

5  out of  5
rating by Oscar Mah
"My wife and I have been using Mark Brandon’s insurance agency for over 25 years. From day one, he has been incredibly responsive, knowledgeable, and genuinely cares about our insurance needs. Whether it’s auto, home, or life insurance, he takes the time to explain all the options, ensuring we fully understand our coverage. I highly recommend Mark Brandon to anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Oscar, Thank you and Amber, for being loyal customers for over 25 years. The journey, to get to where we are today, had alot of winding roads. However, because you stay a loyal customer, you are rewarded for your longevity. It's an honor to be your agent for all these years, and we take pride and being able to protect you with the insurance and financial services that is needed. My team and I truly appreciate your kind words, and we look forward to another 25 years ahead. Mark"
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Devin Meade

September 10, 2024

5  out of  5
rating by Devin Meade
"Really quick and easy process to get a quote and signed up. I was helped by Emmanuel and he was friendly and knowledgeable. 10/10 would recommend them to my friends and family."
We responded:
"Devin, Thank you for the kind words, and great to see that Emmanuel, was able to take care of your insurance needs. We truly appreciate your business and let us know how we can help in the future. Mark"
Profile photo of Alex Reibel

Alex Reibel

September 9, 2024

5  out of  5
rating by Alex Reibel
"I truly had an incredible experience with Carol setting up my life insurance policy. She is incredibly patient and sooooo knowledgeable about the different policies so I was able to make a good decision on what policy I should get. Will be working again with her to set up my son with his own policy! I really enjoyed working with Carol! An absolute gem!!!"
We responded:
"Alex, Thank you, and we are glad Carol was able to help you with your life insurance. We truly appreciate you. Mark"
Profile photo of Jason Park

Jason Park

September 7, 2024

5  out of  5
rating by Jason Park
"Mark was knowledgeable, thorough and caring. It made my switch from Geico a real pleasant experience. I highly recommend Mark to anyone in Vegas."
We responded:
"Jason, Thank you for the kind words. We truly appreciate you, and we are glad that we could help you switch companies from Geico to State Farm, and my agency. We are truly glad; we were able to help you. Thanks again. Mark"
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Callme Nighthawk

September 6, 2024

5  out of  5
rating by Callme Nighthawk
"Carol Poole is full of kindness and always there when I have questions. They are lucky to have her as a representative. Very kind and detailed service! Thank you!"
We responded:
"Thank you for the kind words regarding Carol. She is the best. Mark"
Profile photo of Aaron Marshall

Aaron Marshall

September 6, 2024

5  out of  5
rating by Aaron Marshall
"I can't say enough good things about my experience with State Farm, especially with Carol! She went above and beyond to help me with my insurance needs. Carol was incredibly knowledgeable, patient, and attentive, making sure I understood all my options and got the best coverage possible. Her professionalism and kindness made the entire process smooth and stress-free. I highly recommend Carol and State Farm to anyone looking for exceptional service and peace of mind. 5 stars all the way!"
We responded:
"Aaron, Thank you for the kind words. We take pride and making sure we can take care of your insurance needs and Carol, is a big part of our mission. We know that she is true professional and a great asset to my agency. We truly appreciate you. Mark"
Profile photo of Carl Ellyn

Carl Ellyn

September 5, 2024

5  out of  5
rating by Carl Ellyn
"Great service! Carol has been brilliant to work with. She is attentive and always ready to help."
We responded:
"Carl, Thank you for the kind words. Carol, is the best, and we truly appreciate you. Mark"
Profile photo of Tim Rimkevicius

Tim Rimkevicius

September 5, 2024

5  out of  5
rating by Tim Rimkevicius
"Best team in the business! Really took care of me when I had any kind of issue and followed it through to the end."
We responded:
"Thank Tim, all the best! Mark"
Profile photo of STEVEN CASTELLANO

STEVEN CASTELLANO

September 4, 2024

5  out of  5
rating by STEVEN CASTELLANO
"If you are shopping around for insurance, definitely give State Farm and Mark Brandon's office a call. Recently I called there with a question and spoke with Dee. Not only did she answer it in a nice and professional way, she in turn saved me money on my policy with out me even asking! So thank you Dee once again. I've been with State Farm for years and this has happened before. They listen to you and will help you any way they can. This is especially helpful if you're having some financial hardships."
We responded:
"Steven, Thank you for the kind words. We truly appreciate you and for being a longtime customer with State Farm. We are glad, that Dee, was able to care of your insurance needs, and if there is anything else we can do for you, please let us know. Thanks again. Mark"
Profile photo of Joe

Joe

September 3, 2024

5  out of  5
rating by Joe
"Google does not allow me to add multiple reviews for the same business, so I am adding a second review above my previous review that I posted last year for Mark Brandon (see below). I just had another extremely positive experience with Mark Brandon's office with Carol. Carol was very friendly and thoroughly reviewed my auto policy and made a few suggestions on how I could lower my premium based on the age of my car and my employment status. I appreciate the time and effort Carol spent to help me understand the options I currently have, and how I could make adjustments to lower my 6-month premium. I always receive top-notch service every time I contact someone at Mark Brandon's office. ==================================================== (Originally posted August 10, 2023): I have been a State Farm customer with Mark Brandon's office for 23 years and have had only positive experiences. I contacted the office today and spoke with Mari who advised why rates have recently increased, but Mari was so helpful in reviewing my policy to help me figure out how I could save money. I appreciate the time and effort Mari gave to provide me with different options."
We responded:
"Joe, it has been a pleasure to be your agent for 23. I remember when we first started. It seems like it was yesterday. As time just keep moving forward, so do we, by making adjustments, and reviewing your current insurance needs. Saving money, and also having the correct insurance protection is very important, and we are glad that Mari was able to help you making your decision. Thank you again."
Profile photo of AL Simon

AL Simon

September 3, 2024

5  out of  5
rating by AL Simon
"The best insurance agency! They are professional, helpful, and very courteous! They go out of the way to save my family money!"
We responded:
"Al, thank you very much for the kind words. We are glad that we were able to save you and your family money. We look forward to providing you continuous good service in the future. Thank you again. Mark"
Profile photo of Almaz Golla

Almaz Golla

August 24, 2024

5  out of  5
rating by Almaz Golla
"Dee Fulton, very knowledgeable, and explained everything very well. I feel very confident leaving my other insurance company to join State Farm. Thank you, Dee F."
We responded:
"Thank you, Dee is the best. Mark"
Profile photo of Olen Living

Olen Living

August 23, 2024

5  out of  5
rating by Olen Living
"I've been with Mark and his amazing team for YEARS! They have the best customer service and are always available to help. Best team ever!"
We responded:
"Alisa, Thank you for your kind words. My team and I take pride in making sure, your insurance needs are taken care, as well as being very professional in the process. Thank you again, and we truly appreciate you."
Profile photo of Estela Villegas

Estela Villegas

August 1, 2024

5  out of  5
rating by Estela Villegas
"Mr. Brandon is the best agent I have ever dealt with. I was with Geico for over 15 years they were raising my premium every 6 months without any accidents. I am retired and live of off social security, I couldn't afford there premium any more. Mr Brandon listened to me and was able to get me extra coverage on both my car and home insurance for less on both. I am truly grateful, may God bless him always."
We responded:
"Hi Estela, Thank you so much for your kind words! We're really looking forward to taking care of your car and homeowners insurance needs. State Farm products are top-notch, and I'm genuinely happy that we could also help you save some money along the way. It's wonderful customers like you who keep State Farm at the top of the insurance industry. Welcome to the family! Best, Mark"
Profile photo of Belinda Schauer

Belinda Schauer

July 26, 2024

5  out of  5
rating by Belinda Schauer
"Mark Brandon makes all service PERSONAL and ACCOMMODATING! Anytime I call him with a question, he provides a TIMELY solution and it always feels SATISFYING to my pocketbook. He has been my agent for almost 20 years! I recommend him to all my friends! Thanks, Mark!"
We responded:
"Belinda, Thank you very much for entrusting me with your insurance needs for over 20 years. It has been an honor to be your insurance agent, and we truly feel that you are family. Thank you again for the kind words, and we look forward to another 20 years. Mark"
Profile photo of Lisa L.

Lisa L.

July 25, 2024

5  out of  5
rating by Lisa L.
"I worked with Carol Pool from Mark Brandon’s office to get a quote on several types of insurance. She is amazing! She is knowledgeable, responsive, and friendly. She works very hard to understand your needs and get you the best rate possible also. I cannot recommend her enough!!"
We responded:
"Lisa, thank you for working with Carol. We truly appreciate, the kind words. Let us know if there is anything else we can do for you. Thanks again. Mark"
Profile photo of Christina McQuillan

Christina McQuillan

July 18, 2024

5  out of  5
rating by Christina McQuillan
"I can't thank Mark Brandon and agent Dee Fulton for his and her assistance in providing an honest review of my Auto and Homeowners insurance needs. I received Quotes from three other companies as the company that carried my current policies had raised their auto rates over $200 for a six month period and $200 annual Homeowner policies without cause other than they had a rate hike. It was time to change companies. Dee exhibited professional business ethics in getting my request for another quote approved, explained the fine print of what I thought I needed and as a result saved me over $200 for a 6 month auto policy and over $200 for my annual Homeowners policy. It was the explanation for each of the coverages I needed and having a local agency whom I can talk with should any issues arise. Than k you again"
We responded:
"Dear Christina, Welcome to the agency! We are delighted to have taken care of your insurance needs. I'm pleased that Dee was able to thoroughly review your insurance and provide you with the answers you needed. Our agency and team have been providing insurance protection for over three decades, and we are glad you found us. Best regards, Mark"
Profile photo of Donald Mosley

Donald Mosley

July 5, 2024

5  out of  5
rating by Donald Mosley
"I have been with Mark for over 10 years. The customer service has always been excellent. Mark and his staff has always informed me of any changes that may save money on my home or auto policy. I highly recommend his expertise as an agent. As a defensive back, well...."
We responded:
"D, Thanks for the kind words. Once a DB, always a DB. We truly appreciate you and just want to let you know that you are family. Great Photo with the fellas. Stay in touch, and if there's anything we can do for you, let us know. Respectfully, Mark"
Profile photo of John Sanchez

John Sanchez

June 25, 2024

5  out of  5
rating by John Sanchez
"I have been using Mark Brandon since the day I moved to Las Vegas back in 2000. Dee, Carol and Mark have been awesome to work with. I have multiple policies with them and they have all gone out of there way to make sure to explain the various coverage needed for my cars, home and business. I do photography work in a lot of hotels and casinos here in Las Vegas. On several occasions I’ve found out just days before the shoot that I need to prove to the hotel that my business has adequate insurance coverage. The Mark Brandon Team has always, and promptly responded in an email, to the hotel with the required documents. Their quick response to my insurance needs gives me a piece of mind that they have my best interest. We all know the jingle goes “like a good neighbor” However in this case they don’t make me feel like a neighbor, they make me feel like family!” Thank you Dee, Carol, Emanuel & Mark for all that you do."
We responded:
"John, Thank you for the kind words, regarding my team, and agency. We have truly enjoyed being your agent for all of these years and look forward to many more. It's because of policyholders like you, that keep my agency and State Farm number one in the insurance industry. We are glad that you feel that you are family. Thanks again for everything you do as well. Respectfully, Mark"
Profile photo of pierree hudson

pierree hudson

June 20, 2024

5  out of  5
rating by pierree hudson
"I'm usually not the one to leave reviews, but this ladies customer service was so exceptional that I was compared to do so. Her name is Miss Dee Fulton and she works for Mark Brandon here at the Ft Apache and flamingo location. Stop by and get a quote For your car, home or business from her"
We responded:
"Pierree, Thank you for the kind words regarding Dee. You are truly appreciated as a customer, and we value your business. Thank you again and stop by and see us. Respectfully, Mark"
Profile photo of See Val

See Val

June 19, 2024

5  out of  5
rating by See Val
"I’ve been with Mark Brandon for 10 years and he is professional,knowledgeable and most of all kind. I was brand new to Las Vegas asking lots of questions, Mark was patient and honest, answered my questions. So “ Like a good neighbor Mark Brandon is there” Staff is Phenomenal!! Thanks Dee !"
We responded:
"Thank You for the kind words. We are glad that Dee, was able to take care of your insurance needs. It's an honor to be your agent for all of these years, and we look forward to continuing delivering the promise of "Like a good neighbor." Thanks again. Respectfully, Mark"
Profile photo of Liz Wojtowicz

Liz Wojtowicz

June 18, 2024

5  out of  5
rating by Liz Wojtowicz
"So grateful for Dee Fulton she’s always been so helpful with any request I need. I recently got my car broken into and the whole team was exceptional. It was such a seamless process and made this difficult time so much easier because of their whole team. 100% recommend them."
We responded:
"Liz, thank you for reaching out, and the kind words. We are glad, Dee was able to take care of your insurance needs. We truly appreciate your business. Thank you again. Mark"