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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kofi Turkson

June 16, 2025

5  out of  5
rating by Kofi Turkson
"Just switched over to State Farm with my home owners insurance and 4 vehicles. Carol, the representative saved me a ton of my money. Thank you Carol, thank you State Farm."
We responded:
"Kofi, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are extremely Happy that Carol, was able to take care of you. She is awesome to have working for me. Thank You again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Maeonna P

June 12, 2025

5  out of  5
rating by Maeonna P
"Carol P, there was very friendly, helpful, and informative. I’ve always liked State Farm and she just really represented them well. Thank you so much! Keep up the amazing service."
We responded:
"Maeonna, Thank you for your review, and we are glad Carol, was able to take care of you. We truly appreciate your business. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Mia H

June 11, 2025

5  out of  5
rating by Mia H
"Carol was amazing. She was so patient and professional. Thank you !!"
We responded:
"Mia, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Theresa Maldonado

June 9, 2025

5  out of  5
rating by Theresa Maldonado
"Mark Brandon rocks he walked me through how to obtain a towing co as my truck had a major flat tire. It was so ez to do. Thanks for always taking my calls!!"
We responded:
"Theresa, Thank you for your kind words. We truly appreciate you as a customer, and we are glad, that we can be there for you, in your time of need. Tell your friends about us! Thanks again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Gregory Drake

June 4, 2025

5  out of  5
rating by Gregory Drake
"I have insured homes and vehicles with State Farm for over 40 years, from California to Colorado to Connecticut and now to Nevada. My experience with Mark Brandon's office, and specifically with Emmanuel in his office, ranks among the best for professionalism, efficiency, pleasantness, and great result. Looking forward to continuing a great relationship!"
We responded:
"Greg, Thank you for the being a customer with State Farm for over 40 years. It's because of customers like you, that keep State Farm #1 in the insurance industry. We take pride in our office in making sure you are happy with our customer service, and great products to fit your needs. Thank you for the kind words regarding Emmanuel as well. We look forward to continuing our long-lasting relationship with you. Respectfully, Mark A. Brandon-State Farm Insurance Agent. "
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Luke T

June 3, 2025

5  out of  5
rating by Luke T
"Definitely would recommend! Carol was very helpful and allowed me to get everything I needed."
We responded:
"Luke, Thank You. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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faith torosian

June 3, 2025

5  out of  5
rating by faith torosian
"I recently had the best experience at State Farm, all thanks to Carol Pool. She was beyond helpful, and so kind throughout the entire process. Such a great interaction!"
We responded:
"Faith, Thank you for the kind words, we truly appreciate you. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Negassi Solomon

June 2, 2025

5  out of  5
rating by Negassi Solomon
"Carol and Dee really helped me and my family with our insurance. Highly recommend this office to help with your insurance."
We responded:
"Negassi, Thank you for your kind words. We truly appreciate your business, and glad that my team could help you. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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John Flynn

May 29, 2025

5  out of  5
rating by John Flynn
"The Best insruance interaction ive ever had. Carol was very nice and explained everthing very clearly, she clearly has the customers satisfaction in mind as she was able to bring my down auto insurance by over half!! I highly recommend"
We responded:
"John, Thank you for your kind words regarding my team member Carol. We are glad that you enjoyed the service, and the good rate for your auto insurance. Thank you again the recommendations. Respectfully, Mark A. Brandon-State Farm Insurance Agent."
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Danielle Hill

May 21, 2025

5  out of  5
rating by Danielle Hill
"I’ve been with State Farm Mark Brandon for 4 years now. They are still the best insurance company and I always recommend his office for insurance needs. Carol Pool is the agent in office that called me to update my insurance, perfect timing. She explained everything in detail, gave different quotes and even remembered the last time I was in office over 4 years ago! Warm and welcoming environment. Thank you guys for being the best!"
We responded:
"Danielle, Thank you for your support and kind words regarding Carol. We are truly appreciative of your willingness to let us handle your insurance needs, auto, life, and renters.  Over the past 4 years, we are glad we could help, and we look forward to more years in front of us. Thank you again, and all the best! Mark A. Brandon-State Farm Insurance Agent"
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Wesley Parker

May 15, 2025

5  out of  5
rating by Wesley Parker
"Carol was incredibly helpful by allowing me to get a good rate at the age that I am. Very clear detailed and all around extremely helpful. Would recommend !!"
We responded:
"Wes, Thank you for the kind words regarding Carol. My team and I look forward to providing you excellent service and insurance products. We have a combine total of over 50 years of experience in my agency. That's a long time of keeping the promise for our customers, and we are glad you are one of them. Thank you again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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william luciano

May 7, 2025

5  out of  5
rating by william luciano
"I just wanna give a big shout out to this agency headed by Mark Brandon, but especially I want to give a universe of stars instead of just four to Carol Poole who is our new insurance agent. She saved us literally thousands of dollars by arranging a bundle package for our car and Home. We were previously insured, extremely highly Rated and Unimaginably bad Previous advocates. If you want to save a lot of money and talk to a real professional insurance agent, give Carol a call right now."
We responded:
"William, Thank you taking the time to write a review. Saving money, when applicable is what we do best. Tell your friends about us, and let's help them as well. Thank you again. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Faye Fabio

April 29, 2025

5  out of  5
rating by Faye Fabio
"Absolutely love Mark & his team. Mark & Dee always follow up with my requests & answer all my questions. I’ve been with them for years & never had an issue. Highly recommend!"
We responded:
"Amanda, It's an honor to be your State Farm Agent. Thank you for working with my State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again and stay in touch. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Kelly Bain [Bonanza HS]

April 22, 2025

5  out of  5
rating by Kelly Bain [Bonanza HS]
"Received a great deal of help from Carol. She worked with me on quotes until we found the right combo!"
We responded:
"Kelly, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Respectfully, Mark Brandon-State Farm Insurance Agent"
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Karleen Ross

April 8, 2025

5  out of  5
rating by Karleen Ross
"Mark Brandon and staff have been clutch in my insurance experience. Carol is amazing and takes the time to go over details with you. Mark himself has taken care of a situation that went wrong with my policy. He personal made sure I was taken care of. This business represents a time gone by of true customer service. They are a 5 star establishment.."
We responded:
"Karleen, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Sandra Miral

April 5, 2025

5  out of  5
rating by Sandra Miral
"My wonderful realtor referred me to Mark Brandon at State Farm for home owners insurance. Working with this office, especially Carol Pool was so easy and pleasant. Received a great price and got everything taken care of in a day. Highly recommend !"
We responded:
"Sandra, I truly, appreciate you and the kind words that you have regarding our State Farm Insurance Homeowners, and also my team member Carol. I will follow up with you after your policy is issued, and make sure everything works out as planned. Thank you again for the recommendation again. Respectfully, Mark A. Brandon-State Farm Insurance Agent."
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Jim Sweeney

April 3, 2025

5  out of  5
rating by Jim Sweeney
"Great experience! Just moved to the area and was able to walk in and take care of all my insurance needs with no issues. Emmanuel was friendly and professional and made the whole thing quick and easy."
We responded:
"James, Welcome to the Nevada, and to the agency. We are glad Emmanuel was able to take care of your current insurance needs. We take care pride in making sure things are done correct for you. Keep us posted as things progress for you, and welcome again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Bobby Rodriguez

April 1, 2025

5  out of  5
rating by Bobby Rodriguez
"Easy to work with and very personable. Meet our needs for home and auto without any issues."
We responded:
"Bobby, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Leon Liu

March 31, 2025

5  out of  5
rating by Leon Liu
"Emmanuel was the only one out of all of my insurance inquiries that responded promptly to any of my questions. I asked a different insurance office for a quote three weeks ago and yet still have not received a quote. Also Emmanuel somehow got me a lower premium by far compared to my other quotes. 10/10 experience."
We responded:
"Leon, Thank You, we are glad Emmanuel was able to provide you with a good Insurance rate. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Kevin Keo

March 26, 2025

5  out of  5
rating by Kevin Keo
"Emmanuel was very helpful and provided lots of good information. He made the process super easy and understanding. Emmanuel made sure I was taken of and made sure everything was true to what he said."
We responded:
"Kev, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon- State Farm Insurance Agent "
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Andrea Stobierski

March 26, 2025

5  out of  5
rating by Andrea Stobierski
"We have been with Mark since 2001 when we moved to LV. Mark and Carol care about their client and families. We can call Carol at any time with questions and she knows the answers. They always works in our best interest to find available discounts. Thank you both!"
We responded:
"Andrea, It's hard to believe that it's been 24 years. We take pride in making sure our families are taken care of. It's because of customer like yourself, that keeps State Farm number 1 in the industry, and we truly appreciate you. We are glad Carol, was able to get you taken care of. As always, let us know if there's anything you need. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Cathy Autry [Substitutes]

March 25, 2025

5  out of  5
rating by Cathy Autry [Substitutes]
"I recommend Dee Fulton for your insurance needs. Her customer service skills and knowledge are excellent!"
We responded:
"Cathy, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Millie Steele

March 25, 2025

5  out of  5
rating by Millie Steele
"I was given some great info on how the car insurance rates are determined! Also info on life insurance from Dee Fulton. She was very knowledgeable on the service I can get fromStateFarm."
We responded:
"Millie, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Douglas Klingonsmith

March 10, 2025

5  out of  5
rating by Douglas Klingonsmith
"Mark Brandon’s office has been nothing but incredible when adjusting my policies and answering questions related to my coverage. Thank you for all your help!"
We responded:
"Doug, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Tamara Nelson

March 7, 2025

5  out of  5
rating by Tamara Nelson
"I am new to Las Vegas from California and I had State Farm insurance there for over 20+ years. I was looking for a State Farm agent here who could help me get a quote for me and my mom. Mr. Brandon was the first office that I called and I spoke with Carol. She was AWESOME! She was patient, kind and informative. It took me a couple of weeks to make the time to execute the transaction and she was great through it all. I look forward to meeting her and Mr. Brandon in person and doing business with them for years to come."
We responded:
"Tamara, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for being with State Farm for over 20 years. We are glad, that we Carol, was able to take care of your insurance needs. It's my honor to be your insurance agent, and welcome to the family. Respectfully, Mark. A Brandon-State Farm Insurance Agent"