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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debbie macikas

November 26, 2024

5  out of  5
rating by debbie macikas
"First time using this agency and they were so helpful, friendly and knowledgeable, very easy to work with."
We responded:
"Debbie, Thank you, and welcome to the agency. We are glad that you are now part of the family. Have a nice and safe Thanksgiving. Respectfully, Mark Brandon-State Farm Insurance Agent"
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josh dewberry

November 26, 2024

5  out of  5
rating by josh dewberry
"Dee was an absolute pleasure to work with. I know I did not make an easy sell to continue my policy, but Dee's proactive dedication really sold me. I am very much so looking forward to our new partnership!"
We responded:
"Josh, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark Brandon-State Farm Insurance Agent "
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Michael Forman

November 18, 2024

5  out of  5
rating by Michael Forman
"I have been a client of Mark Brandon‘s for years. I have always been treated with respect and kindness and his office staff are incredible."
We responded:
"Michael, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark Brandon"
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Ceiling SAM

November 16, 2024

5  out of  5
rating by Ceiling SAM
"I spoke with Carol recently and she was excellent from her knowledge, to her kindness to help with all of my needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Mark Brandon"
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Julie Torosian

November 16, 2024

5  out of  5
rating by Julie Torosian
"I had a great experience with this company. Carol was extremely helpful, and made the process very smooth for me."
We responded:
"Julie, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We are glad to have Carol!!!! Respectfully, Mark Brandon"
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faith t

November 16, 2024

5  out of  5
rating by faith t
"such a great team!! carol was extremely helpful, and made this such an easy transition for me and my family"
We responded:
"Faith, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Respectfully, Mark Brandon"
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Tara Madisso

November 6, 2024

5  out of  5
rating by Tara Madisso
"I have been with State Farm and Mark for over 25 years for all my Insurance needs (House, car and life). They are always helpful and quick and easy to work with. Dee is amazing. Recommend for sure!"
We responded:
"Tara, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks again you again for being with us all these years. Mark Brandon"
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Jeremy Deegan

November 1, 2024

5  out of  5
rating by Jeremy Deegan
"I had the pleasure of working with Dee to set up auto insurance for a new car. Very smooth and pleasant experience! Highly recommend for any sort of insurance needs!"
We responded:
"Jeremy, Thank you for the kind words, and welcome to the agency. I'm glad Dee, was able to get you taken care of, and we continue to look forward in providing you with the best service, and insurance products. Keep us posted. Respectfully, Mark Brandon"
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patty bano

October 14, 2024

5  out of  5
rating by patty bano
"I have been a client at this office, for many years, and have a wonderful experience! Their customers service is great! They are very professional and very warm-hearted people. Miss Dee, Carolyn, have guide me through and help me, when I needed their assistance on difficult times. They are all very caring, always ready to answer my questions. And they feel like family. Mark and a young man working there have also always treated me with respect.. Good job to everyone at this office!"
We responded:
"Patty, Thank you for the awesome review. We take pride in making sure all of our customers are satisfied with the way we provide them service, and excellent insurance products to meet your needs. We love celebrating our customers, and we our happy, when you are happy. Thanks again, and we look forward to working with you in the future. Respectfully, Mark"
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Sadie Desiree

October 10, 2024

5  out of  5
rating by Sadie Desiree
"Dee is always so helpful when I call. I had a lot of questions and she was able to answer all of them and made my day stress free. Shes the best and so kind !"
We responded:
"Sadie, Thanks again for your review. We truly appreciate you. We are glad, that Dee was able to get you taken care of. Thanks again. Mark Brandon Thank you for the kind words, we truly appreciate you. Dee is the best! Let her know, if there's anything else we can do for you, and I' also available as well. Thanks again. Mark"
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sean Bayliss

October 8, 2024

5  out of  5
rating by sean Bayliss
"Mark has been my insurance provider for over 25 years, and his service is always second to none. I recently purchased a new car, and Carol was able to change my policy and email it to me in minutes! Reducing my time at the dealership allowed me to leave with my new car and coverage. I cannot recommend them enough!"
We responded:
"Sean, I just want to let you know that it's been an honor to be your agent for over 25 years. We have truly experienced a lot of changes throughout the 25 years, and we have been glad, that we have adjusted over the years. We thank you for letting us take care of all of your insurance needs, and as always, Carol and my team members, are there to help you. Thank you again. Mark"
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Gab

October 5, 2024

5  out of  5
rating by Gab
"I had a fantastic experience getting insurance through State Farm, thanks to my agent Emmanuel. He made the process easy, taking time to explain all my options clearly and helping me choose the best coverage. Emmanuel’s professionalism, quick follow-ups, and personalized care really stood out. I feel confident and secure with my insurance now, and I highly recommend Emmanuel if you’re looking for top-notch service!"
We responded:
"Gab, Thank you for the kind words regarding Emmanuel, we truly appreciate you, and we are glad you feel confident with your insurance choice. Thank you again. Respectfully, Mark"
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Christopher Calles

October 5, 2024

5  out of  5
rating by Christopher Calles
"Emmanuel is very helpful and provided amazing service. Highly recommend this location!"
We responded:
"Chris, Thank you, we truly appreciate you. Respectfully, Mark "
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Leann Cobb

October 2, 2024

5  out of  5
rating by Leann Cobb
"I've been with state farm for 20 years. I recently went through a divorce. Carol has been working with me. Carol has made sure that I understand my policies. Carol has went above and beyond, not just with my policies but as a friend. I will always be grateful for Carol. Thank you. Always Leann"
We responded:
"Leann, Thank you for being a loyal customer for over 20 years. We are glad that Carol has been working with you to make sure you understand your policies. Insurance can be very difficult, and we take pride in making sure you understand what type of policies you have to fit your needs You are family and we are grateful for you as well. Respectfully, Mark"
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Alva Maldonado

September 19, 2024

5  out of  5
rating by Alva Maldonado
"I been a customer for over 20 years when he started my life insurance. Great advice given and love the fact that we regularly review my policies. Thank you, Mark for being the real deal."
We responded:
"Thank you Alva!"
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Victor Rodriguez

September 18, 2024

5  out of  5
rating by Victor Rodriguez
"I would like to give Carol Pool 10 stars!!! She has done in 2 hrs to help me with information than I have been able to get in 5 years of trying to get things straightened out with my policies.from various states.amd years! Thank you. One call and received all the information I ever needed!!! Can't thank you enough Carol!!! Again. ..10 stars."
We responded:
"Victor, Thank you again for the kind words. Carol is truly awesome, and we are glad to have her as part of the team. We are glad that you were able to get your insurance needs taken care of and would look forward to providing you with excellent products in the future. 10 stars is pretty awesome! Thank you again. Mark "
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Oscar Mah

September 17, 2024

5  out of  5
rating by Oscar Mah
"My wife and I have been using Mark Brandon’s insurance agency for over 25 years. From day one, he has been incredibly responsive, knowledgeable, and genuinely cares about our insurance needs. Whether it’s auto, home, or life insurance, he takes the time to explain all the options, ensuring we fully understand our coverage. I highly recommend Mark Brandon to anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Oscar, Thank you and Amber, for being loyal customers for over 25 years. The journey, to get to where we are today, had alot of winding roads. However, because you stay a loyal customer, you are rewarded for your longevity. It's an honor to be your agent for all these years, and we take pride and being able to protect you with the insurance and financial services that is needed. My team and I truly appreciate your kind words, and we look forward to another 25 years ahead. Mark"
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Devin Meade

September 10, 2024

5  out of  5
rating by Devin Meade
"Really quick and easy process to get a quote and signed up. I was helped by Emmanuel and he was friendly and knowledgeable. 10/10 would recommend them to my friends and family."
We responded:
"Devin, Thank you for the kind words, and great to see that Emmanuel, was able to take care of your insurance needs. We truly appreciate your business and let us know how we can help in the future. Mark"
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Alex Reibel

September 9, 2024

5  out of  5
rating by Alex Reibel
"I truly had an incredible experience with Carol setting up my life insurance policy. She is incredibly patient and sooooo knowledgeable about the different policies so I was able to make a good decision on what policy I should get. Will be working again with her to set up my son with his own policy! I really enjoyed working with Carol! An absolute gem!!!"
We responded:
"Alex, Thank you, and we are glad Carol was able to help you with your life insurance. We truly appreciate you. Mark"
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Jason Park

September 7, 2024

5  out of  5
rating by Jason Park
"Mark was knowledgeable, thorough and caring. It made my switch from Geico a real pleasant experience. I highly recommend Mark to anyone in Vegas."
We responded:
"Jason, Thank you for the kind words. We truly appreciate you, and we are glad that we could help you switch companies from Geico to State Farm, and my agency. We are truly glad; we were able to help you. Thanks again. Mark"
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Callme Nighthawk

September 6, 2024

5  out of  5
rating by Callme Nighthawk
"Carol Poole is full of kindness and always there when I have questions. They are lucky to have her as a representative. Very kind and detailed service! Thank you!"
We responded:
"Thank you for the kind words regarding Carol. She is the best. Mark"
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Aaron Marshall

September 6, 2024

5  out of  5
rating by Aaron Marshall
"I can't say enough good things about my experience with State Farm, especially with Carol! She went above and beyond to help me with my insurance needs. Carol was incredibly knowledgeable, patient, and attentive, making sure I understood all my options and got the best coverage possible. Her professionalism and kindness made the entire process smooth and stress-free. I highly recommend Carol and State Farm to anyone looking for exceptional service and peace of mind. 5 stars all the way!"
We responded:
"Aaron, Thank you for the kind words. We take pride and making sure we can take care of your insurance needs and Carol, is a big part of our mission. We know that she is true professional and a great asset to my agency. We truly appreciate you. Mark"
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Carl Ellyn

September 5, 2024

5  out of  5
rating by Carl Ellyn
"Great service! Carol has been brilliant to work with. She is attentive and always ready to help."
We responded:
"Carl, Thank you for the kind words. Carol, is the best, and we truly appreciate you. Mark"
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Tim Rimkevicius

September 5, 2024

5  out of  5
rating by Tim Rimkevicius
"Best team in the business! Really took care of me when I had any kind of issue and followed it through to the end."
We responded:
"Thank Tim, all the best! Mark"
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STEVEN CASTELLANO

September 4, 2024

5  out of  5
rating by STEVEN CASTELLANO
"If you are shopping around for insurance, definitely give State Farm and Mark Brandon's office a call. Recently I called there with a question and spoke with Dee. Not only did she answer it in a nice and professional way, she in turn saved me money on my policy with out me even asking! So thank you Dee once again. I've been with State Farm for years and this has happened before. They listen to you and will help you any way they can. This is especially helpful if you're having some financial hardships."
We responded:
"Steven, Thank you for the kind words. We truly appreciate you and for being a longtime customer with State Farm. We are glad, that Dee, was able to care of your insurance needs, and if there is anything else we can do for you, please let us know. Thanks again. Mark"