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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Hill

May 21, 2025

5  out of  5
rating by Danielle Hill
"I’ve been with State Farm Mark Brandon for 4 years now. They are still the best insurance company and I always recommend his office for insurance needs. Carol Pool is the agent in office that called me to update my insurance, perfect timing. She explained everything in detail, gave different quotes and even remembered the last time I was in office over 4 years ago! Warm and welcoming environment. Thank you guys for being the best!"
We responded:
"Danielle, Thank you for your support and kind words regarding Carol. We are truly appreciative of your willingness to let us handle your insurance needs, auto, life, and renters.  Over the past 4 years, we are glad we could help, and we look forward to more years in front of us. Thank you again, and all the best! Mark A. Brandon-State Farm Insurance Agent"
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Wesley Parker

May 15, 2025

5  out of  5
rating by Wesley Parker
"Carol was incredibly helpful by allowing me to get a good rate at the age that I am. Very clear detailed and all around extremely helpful. Would recommend !!"
We responded:
"Wes, Thank you for the kind words regarding Carol. My team and I look forward to providing you excellent service and insurance products. We have a combine total of over 50 years of experience in my agency. That's a long time of keeping the promise for our customers, and we are glad you are one of them. Thank you again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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william luciano

May 7, 2025

5  out of  5
rating by william luciano
"I just wanna give a big shout out to this agency headed by Mark Brandon, but especially I want to give a universe of stars instead of just four to Carol Poole who is our new insurance agent. She saved us literally thousands of dollars by arranging a bundle package for our car and Home. We were previously insured, extremely highly Rated and Unimaginably bad Previous advocates. If you want to save a lot of money and talk to a real professional insurance agent, give Carol a call right now."
We responded:
"William, Thank you taking the time to write a review. Saving money, when applicable is what we do best. Tell your friends about us, and let's help them as well. Thank you again. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Faye Fabio

April 29, 2025

5  out of  5
rating by Faye Fabio
"Absolutely love Mark & his team. Mark & Dee always follow up with my requests & answer all my questions. I’ve been with them for years & never had an issue. Highly recommend!"
We responded:
"Amanda, It's an honor to be your State Farm Agent. Thank you for working with my State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again and stay in touch. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Kelly Bain [Bonanza HS]

April 22, 2025

5  out of  5
rating by Kelly Bain [Bonanza HS]
"Received a great deal of help from Carol. She worked with me on quotes until we found the right combo!"
We responded:
"Kelly, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Respectfully, Mark Brandon-State Farm Insurance Agent"
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Karleen Ross

April 8, 2025

5  out of  5
rating by Karleen Ross
"Mark Brandon and staff have been clutch in my insurance experience. Carol is amazing and takes the time to go over details with you. Mark himself has taken care of a situation that went wrong with my policy. He personal made sure I was taken care of. This business represents a time gone by of true customer service. They are a 5 star establishment.."
We responded:
"Karleen, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Sandra Miral

April 5, 2025

5  out of  5
rating by Sandra Miral
"My wonderful realtor referred me to Mark Brandon at State Farm for home owners insurance. Working with this office, especially Carol Pool was so easy and pleasant. Received a great price and got everything taken care of in a day. Highly recommend !"
We responded:
"Sandra, I truly, appreciate you and the kind words that you have regarding our State Farm Insurance Homeowners, and also my team member Carol. I will follow up with you after your policy is issued, and make sure everything works out as planned. Thank you again for the recommendation again. Respectfully, Mark A. Brandon-State Farm Insurance Agent."
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Jim Sweeney

April 3, 2025

5  out of  5
rating by Jim Sweeney
"Great experience! Just moved to the area and was able to walk in and take care of all my insurance needs with no issues. Emmanuel was friendly and professional and made the whole thing quick and easy."
We responded:
"James, Welcome to the Nevada, and to the agency. We are glad Emmanuel was able to take care of your current insurance needs. We take care pride in making sure things are done correct for you. Keep us posted as things progress for you, and welcome again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Bobby Rodriguez

April 1, 2025

5  out of  5
rating by Bobby Rodriguez
"Easy to work with and very personable. Meet our needs for home and auto without any issues."
We responded:
"Bobby, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Leon Liu

March 31, 2025

5  out of  5
rating by Leon Liu
"Emmanuel was the only one out of all of my insurance inquiries that responded promptly to any of my questions. I asked a different insurance office for a quote three weeks ago and yet still have not received a quote. Also Emmanuel somehow got me a lower premium by far compared to my other quotes. 10/10 experience."
We responded:
"Leon, Thank You, we are glad Emmanuel was able to provide you with a good Insurance rate. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Kevin Keo

March 26, 2025

5  out of  5
rating by Kevin Keo
"Emmanuel was very helpful and provided lots of good information. He made the process super easy and understanding. Emmanuel made sure I was taken of and made sure everything was true to what he said."
We responded:
"Kev, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon- State Farm Insurance Agent "
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Andrea Stobierski

March 26, 2025

5  out of  5
rating by Andrea Stobierski
"We have been with Mark since 2001 when we moved to LV. Mark and Carol care about their client and families. We can call Carol at any time with questions and she knows the answers. They always works in our best interest to find available discounts. Thank you both!"
We responded:
"Andrea, It's hard to believe that it's been 24 years. We take pride in making sure our families are taken care of. It's because of customer like yourself, that keeps State Farm number 1 in the industry, and we truly appreciate you. We are glad Carol, was able to get you taken care of. As always, let us know if there's anything you need. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Cathy Autry [Substitutes]

March 25, 2025

5  out of  5
rating by Cathy Autry [Substitutes]
"I recommend Dee Fulton for your insurance needs. Her customer service skills and knowledge are excellent!"
We responded:
"Cathy, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Millie Steele

March 25, 2025

5  out of  5
rating by Millie Steele
"I was given some great info on how the car insurance rates are determined! Also info on life insurance from Dee Fulton. She was very knowledgeable on the service I can get fromStateFarm."
We responded:
"Millie, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Douglas Klingonsmith

March 10, 2025

5  out of  5
rating by Douglas Klingonsmith
"Mark Brandon’s office has been nothing but incredible when adjusting my policies and answering questions related to my coverage. Thank you for all your help!"
We responded:
"Doug, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Tamara Nelson

March 7, 2025

5  out of  5
rating by Tamara Nelson
"I am new to Las Vegas from California and I had State Farm insurance there for over 20+ years. I was looking for a State Farm agent here who could help me get a quote for me and my mom. Mr. Brandon was the first office that I called and I spoke with Carol. She was AWESOME! She was patient, kind and informative. It took me a couple of weeks to make the time to execute the transaction and she was great through it all. I look forward to meeting her and Mr. Brandon in person and doing business with them for years to come."
We responded:
"Tamara, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for being with State Farm for over 20 years. We are glad, that we Carol, was able to take care of your insurance needs. It's my honor to be your insurance agent, and welcome to the family. Respectfully, Mark. A Brandon-State Farm Insurance Agent"
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Susan Comer

March 6, 2025

5  out of  5
rating by Susan Comer
"I recommend Carol for all your insurance needs. She will get you taken care of with complete professionalism and honesty. And truly cares about the needs of her customers!! My experience with her was amazing!"
We responded:
"Susan, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for the kind words regarding Carol, as well, she is a true professional. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Kari Searing

March 1, 2025

5  out of  5
rating by Kari Searing
"Carol was very helpful when I first signed up and also made it super quick and easy switching my policy to my new vehicle. Definitely recommend."
We responded:
"Kari, Thank you for the kind words regarding Carol. We are glad, that she was able to help you out on switching your insurance policies. We truly appreciate you, and thanks again. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Bagelslicer X

February 28, 2025

5  out of  5
rating by Bagelslicer X
"Emmanuel is a great agent. He is clear and straight to the point."
We responded:
"Thank you for the 5-Star review. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Mary B

February 27, 2025

5  out of  5
rating by Mary B
"I’ve been a client of Mark’s office for almost 20 years. They always take great care of me and make sure I have the appropriate amount of insurance and am receiving all of my eligible discounts. I highly recommend them! Recently I’ve had amazing service from Carol. I appreciate her knowledge and patience."
We responded:
"Mary, Thank you again for your longevity with my agency. 20 years goes by fast. We truly appreciate you working with Carol, she is a great asset to my agency. We truly appreciate you and looking forward to another 20 years. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
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Theresa Beaumonte

February 25, 2025

5  out of  5
rating by Theresa Beaumonte
"Emmanuel Aleman was our contact agent, he was so helpful in obtaining the policies we needed. He is consistent and is conscientious. He is more than a 5 star agent, I wish I could give him 10 stars!"
We responded:
"Theresa, Thank you for the kind words regarding Emmanuel. He is a great asset to my team. We truly appreciate you let us help you with your life insurance products, auto and home insurance needs. Please let us know if you have any questions, and we look forward to a long working relationship. Welcome to the family. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
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Paul Talbert

February 21, 2025

5  out of  5
rating by Paul Talbert
"Dee Fulton has helped my move from Oklahoma to Vegas a smooth transition thanks Dee I appreciate everything you’ve done!"
We responded:
"Paul, Thank you for the kind words regarding Dee, we are glad to have her on the team. Welcome to Las Vegas, and to my agency. We have high standards in my agency, which includes excellent service and professionalism, and product knowledge. We hope that we have achieved those standards with your experience. Thank you again, welcome, and we truly appreciate you. Respectfully, Mark A Brandon-State Farm Insurance Agent "
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Kathryn Dreher

February 20, 2025

5  out of  5
rating by Kathryn Dreher
"Excellent service provided by Carol. As usual, all of my questions/concerns were addressed and agent review my policy with me. State Farm has been my choice for auto insurance since 1986 and they never fail to meet my needs. Thanks to Carol and the team at this office."
We responded:
"Kathryn, Thank you for the kind words regarding Carol. Its' my honor to inform you, that you are my 300th Google review. We truly appreciate you being a State Farm customer since 1986. My agency is truly glad to have you as a customer, and we are glad that you have stay with the State Farm family for all of your insurance needs. Thank you again. Respectfully, Mark A. Brandon-State Farm Agent"
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Kimberly Yanez

February 19, 2025

5  out of  5
rating by Kimberly Yanez
"I’ve had the pleasure of working with Carol for my insurance needs, and I can’t recommend her enough! She is incredibly knowledgeable, professional, and truly goes above and beyond to make sure I understand my options and feel confident in my decisions."
We responded:
"Kim, We truly appreciate you for the kind words regarding Carol. Thank you again. Mark"
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Mark Pool

February 19, 2025

5  out of  5
rating by Mark Pool
"I called Mark Brandon’s office and spoke with Carol, who was incredibly helpful. She answered all of my questions and went above and beyond to help me with all of my needs"
We responded:
"Mark, Thank for the kind words regarding Carol. We are glad to have her on the team. Thank you again. Respecfully, Mark A Brandon-State Farm Insurance Agent"