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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kendall Allen

Kendall Allen

November 11, 2023

5  out of  5 rating by Kendall Allen
"Carol Paul was extremely helpful and very detailed."

Kathryn Dreher

November 3, 2023

5  out of  5 rating by Kathryn Dreher
"Excellent customer service. All concerns are responded to in a timely manner. The staff is amazing and willing to assist you with your insurance needs. I highly recommend this agent."

Taylor Fawley

October 31, 2023

5  out of  5 rating by Taylor Fawley
"I’ve been with Mark since around 2009 when I moved here. His office is always on top of everything, and very friendly. He’s always had excellent staff as well. Carol helped me out a lot with a recent claim I had, and made everything as easy as it could be. Thanks !!!"

Jeremy Bobian

October 25, 2023

5  out of  5 rating by Jeremy Bobian
"I just recently became a Statefarm Insurance holder. I must say, the customer service and level of professionalism was amazing. The process was most certainly effortless. Thank you Dee Futlon and the entire Mark Balrandon team!"

Mariah Legans

October 4, 2023

5  out of  5 rating by Mariah Legans
"Just canceled my Geico insurance after 29 years… Mr. Mark Brandon from State Farm Insurance was able to help me with getting auto and rental insurance coverage at an amazing rate. I am so grateful for his professional knowledge and expertise in this matter. I recommend that you contact him directly to get your insurance policy done correctly with itemized details and explanations for what you exactly need or want! No more ridiculous price increases or hidden fees. Goodbye Geico!!!"

Courtney Smith

October 2, 2023

5  out of  5 rating by Courtney Smith
"Mark Brandon and his entire staff are so helpful. The communication from their office is amazing and I am so happy to work with each one of them. Thank you Mark and Dee and everyone in the office for your wonderful customer service."

mulu abay

September 15, 2023

5  out of  5 rating by mulu abay
"Mark Brandon at the State Farm branch has consistently proven to be an outstanding agent. His warm and understanding demeanor creates a welcoming atmosphere, making every visit a pleasant experience. Mark's expertise shines through as he tirelessly works to secure the best deals for his clients. What truly sets him apart is his genuine commitment to helping with finances, providing invaluable advice and support. With Mark as your agent, you can trust that your financial well-being is in capable hands. His dedication and personable approach make him a standout agent in the industry."

Susanne SLIWA

September 1, 2023

5  out of  5 rating by Susanne SLIWA
"I've been with Mark's office for years. They are wonderful! They are always helpful, knowledgeable and pleasant."

A Touch Of Mystery & More Entertainment Group

August 17, 2023

5  out of  5 rating by A Touch Of Mystery & More Entertainment Group
"We have been customers of Mark Brandon's office for over 20 years. Mark has always been very friendly and helpful. I traded my car in for a new car this past July and was very surprised to receive a $35 increase when I had been quoted a $12 increase. When I called to discuss this today, Dee was very helpful in explaining what took place and took me through various options that I wasn't aware of to assist me in getting a more manageable premium. It was appreciated."

Noelle Allen

August 16, 2023

5  out of  5 rating by Noelle Allen
"Me and my boyfriend switched to this office from Nancy Kim and we've had a waaaaaay better experience so far. They took care of our issues promptly, actually, answer the phone when we call and even today on the phone Mary helped me get the proper email so I can send documents."

NVTL Vegas

August 14, 2023

5  out of  5 rating by NVTL Vegas
"Mark Brandon has been an essential asset to our business and continues to provide our company with excellent client service. He is immediately responsive and we can always rely on his expertise to navigate any insurance issue or ever-changing policy needs we may have. Mark has been our agent for many years and we can’t thank him enough for consistently providing such great and reliable service. We highly recommend Mark and his team and we look forward to many more years working together!"


August 10, 2023

5  out of  5 rating by Joe
"I have been a State Farm customer with Mark Brandon's office for 23 years and have had only positive experiences. I contacted the office today and spoke with Mari who advised why rates have recently increased, but Mari was so helpful in reviewing my policy to help me figure out how I could save money. I appreciate the time and effort Mari gave to provide me with different options."

Vince Caramela

August 9, 2023

5  out of  5 rating by Vince Caramela
"The entire team is very knowledgeable and easy to work with. Quotes are very reasonable!"

Marijo Peterson

August 8, 2023

5  out of  5 rating by Marijo Peterson
"Mark is a great agent and working with Mari V in the office has been wonderful. Keep up the good work!"

Rosemary Turner

August 8, 2023

5  out of  5 rating by Rosemary Turner
"I have all of my business with Mark Brandon and Team! He has always supported my every need! A new Member of his team, Mari Valvo who assisted me recently exceeded my expectations with her “can do” attitude as well prompt response to my inquiry! She exemplified Mark Brandon’s customer satisfaction First motto! She seems knowledgeable and confident. Thanks for giving me even more confidence in State Farm Mark Brandon"

Diane Soldano

August 7, 2023

5  out of  5 rating by Diane Soldano
"Thank you to Mari Valvo at Mark Brandon’s office. She was very helpful and answered all my questions. Very friendly and polite. 😊"

Linda G

August 4, 2023

5  out of  5 rating by Linda G
"I have been with Mark Brandon for more years than I can remember. Recently I was in a very serious car accident. The team could not have been more helpful, kind, compassionate, and guided me through the process. Many thanks and kudo's to Mary who made sure everything I needed was promptly addressed. I am so lucky to have great insurance and a wonderful team."

Lisa Arviso

August 4, 2023

5  out of  5 rating by Lisa Arviso
"I have been a State Farm customer with Mark Brandon for about 2-3 years now. I have been more than pleased. Quotes have been great. I love how easy I can reach out to them via email especially when I am working during the day. They respond almost immediately and I appreciate their great client service!"

Jane Goldberg

July 27, 2023

5  out of  5 rating by Jane Goldberg
"I have been a State Farm customer for more than 13 years with agent Mark Brandon’s office. Over the years, no matter what I have needed the staff to do for me, they AND Mark Brandon have ALWAYS honored my requests without delay. Over these years, I have had the pleasure of working with Mark, Dedra, and Dee. Each interaction with each of them has been flawless and in every instance they demonstrated the utmost respect and commitment to our mutual obligations to each other. The human touch means human caring. Mark and his staff have always shown that they value me as their customer; I highly recommend this agency. When I first moved here I lived near Mark’s office. So it was convenient for me to have chosen his office to provide me with my insurance needs. I moved from that part of town; I frequently receive solicitations from State Farm offices that are closer to where I live now. I’m pleased with how Mark’s people treat me and I would never transfer my account to any nearby agency. They express their loyalty to me and I will not betray their loyalty."

Avery , MBA

July 13, 2023

5  out of  5 rating by Avery , MBA
"Mark has been my agent for over 20yrs, and I have several accounts with him. He, Dee, Carol and the rest of his staff are AWESOME! They always return my calls, texts and/or emails promptly. I so appreciate everything they have done for me and my family over the years. :-)"

Stephanie Correy

July 12, 2023

5  out of  5 rating by Stephanie Correy
"Just recently switched over, was the most easiest switched over for insurance I've ever made. Everyone is so friendly and helpful!"

Ayah Elsawah

June 19, 2023

5  out of  5 rating by Ayah Elsawah
"I have been a Mark Brandon State Farm customer for 17 years. Every time I need something changed or added, they are efficient, quick, and reliable. I appreciate the hassle-free, great customer service!!!"

ali zafar

May 16, 2023

5  out of  5 rating by ali zafar
"i went there and carol pool the agent took care of me she is great and she helped me save 400 dollars from my old polices she is great i recmonde her thanks ms carol pool for taking care of me and my family"

Sylvia Cervantes

May 15, 2023

5  out of  5 rating by Sylvia Cervantes
"I've been with Mark for many years, and I have everything insured with his office. They are a very awesome team! Very helpful, and very professional!"

Lynette Terry

May 3, 2023

5  out of  5 rating by Lynette Terry
"I have been with Mark Brandon‘s office for at least 10 years or more. I have been so police with their rates. Anytime I needed their help. They were willing to stop what they were doing and help me. Anyone that works with this company will be very pleased. This location is the best. The team is always very professional and knowledgeable about their business."