Mark Brandon

"We have been with State Farm for over 21 years (Mark Brandon). He has always guided us in the best direction! We love Mark! I would like to brag about his staff Carol and Dee. They are the best. My husband Eill is not very well since COVID and is more disabled now than beforeSo now I have had to learn everything which I owe so much to Carol and Dee for educating me on vehicle insurance! They have been my right hand with our vehicles and ins. On them. Thank you so very much for all your advice and assistance making me aware and understanding insurance! So very grateful to all of you! Lavinia Roy"

"I really can’t say enough great things about Mark A Brandon. It was my first time applying for auto insurance and I was so nervous I was having a panic attack. I had no reason to panic Mark walked me through the whole process, I not only got a better rate car insurance he put together a package that will take care of me for life and still lower than what I was paying previously for car insurance. I highly recommend him to anyone needing insurance he definitely went above and beyond to make sure I got everything I need. Thank you so very much!"

"Excellent experience! I was recommended Mark Brandon when I was purchasing my home in Henderson. Being new to the state I didn't want to just pick any insurance agent and an acquaintance was able to say the magic words, he had a broker he uses and TRUSTS. From the first phone call they were able to help with all of questions and issues that arise when one is relocating to a different state, and they took all the stress out of insurances I needed to get. It has been over a year and I have had the pleasure of speaking to 3 people in the office. Carol, Dee and of-course Mark. No matter if the person you called to speak with is unavailable there is always someone who will answer your question and help you, or your call will be returned asap. None of this phone tag, or having to explain your situation to several people before someone can help. I have to say that Carol was such a huge help in setting up everything I needed I only wanted to deal with her every time I called, then I spoke to Dee and it was the same thing, so helpful, and then I spoke to Mark and well its no wonder he has these two wonderful people working with him, he Is just as awesome and I can honestly say if anyone asks me if I know of an insurance agent that I can refer, I would say The office of Mark Brandon I use for my insurance needs and I TRUST them!!!! They do provide excellent customer service and great rates. I actually stopped by their office one day just to say hi, but it was a holiday so they were closed. I have never felt like stopping by an insurance office, that is what good people they are. Good luck and have a blessed day!"

"I left a big auto insurance company because of terribly high rates! Mark Brandon quoted me a VERY reasonable rate and provided excellent service!!! I would give him 10 stars if I could!!!! I only wish I switched to State Farm and spoken to Mark a lot sooner; none the less, I now have better coverage for auto & home, and a much lower rate for both!!"

"Mark was my mom's agent. He and his staff have been more than just helpful to my sister and myself as we work through our grief but still need to keep things going. Their heartfelt compassion makes paying the bills just that much easier. Thank you guys so very much!"

"The staff (Dee and Carol) have always been really great with any questions or changes we need to make with our coverage - always friendly and professional whether it’s an in person visit or over the phone. Great rates and excellent client service! Highly recommend!!!"

"I was with Mark Brandon's insurance for almost 4 years. Through out this time they were diligent on keeping me updated on my insurance status. They had informed me that my license was suspended. I was given a date of August 1st to rectify the situation. This was a two month span of getting everything taken care of to get my license reinstated. Finally getting that sorted (keeping them updated throughout the entire process) they had told me that a letter from the DMV stating that my license was reinstated was required. After exhausting all avenues of trying to gain said document, and knowing that a deadline of August 1st is approaching, I contacted them multiple times for advice on acquiring the document they required with no counsel or follow up. After calling multiple times in one day, I was finally able to speak with Mark Brandon. It was at this time that I was notified that my insurance had been cancelled for over a month. I inquired about the deadline of August 1st, and this seemed to be the first he had heard of it. At no point was I notified, during our many conversations, that this was the case until it was far too late. There was no apology or attempt to rectify the situation. State Farm insurance was suitable, however I would not recommend this particular agency."

"I’ve been with Mark at State Farm now for about three years. They are always professional and helpful the customer service is fantastic. I’ve dealt with Carol on many occasions she’s very knowledgeable and has always helped me figure out what is the best coverage for me and my family. I know there are a lot of agents out there that represent State Farm, but I would highly recommend using Mark Brandon!"

"Mark Brandon has been my agent for many many years. I can honestly say that he always puts his client's needs first. Mark always strives to find the best solution to match what his client needs and concerns may be. He will personally pick up a phone or call you back, in order to make sure that he can assist you and help you through any process or procedure that may arise. Mark Brandon and State Farm continues to cover my home and vehicles because they offer fair prices for a great value."

"Very professional and friendly service. They have provided auto and renters insurance for me and my family for years. I love Carol Pool because she has gone above and beyond duty and has been there for me during the loss of my husband. I have been a loyal customer for over 30 years."