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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Couture

April 12, 2024

5  out of  5 rating by Kyle Couture
"I spoke with Dee to set up a car insurance policy. She was very professional and set me up with a great price."
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Darrel Kelly

April 9, 2024

5  out of  5 rating by Darrel Kelly
"Mark and his staff are always available and continue to provide outstanding service. Provide some of the best customer service in the Las Vegas area. Extremely responsive staff. Carol is one of the best members on the staff. Always polite and well informed. Pleasure working with Mark and his staff"
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Rick James Tribute by Jolie Starr

April 6, 2024

5  out of  5 rating by Rick James Tribute by Jolie Starr
"Love Love Love Mark Brandon State Farm from a very satisfied customer your people on the phone are the greatest 10 Star service thank you THE FOOD PROPHET"
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Joe Ramirez

April 3, 2024

5  out of  5 rating by Joe Ramirez
"I want to give my gratitude for Carol Pool, I wanted to get a better coverage and she made it easy and I got what I needed. She is wonderful and caring and I would recommend anyone needing insurance. Thank you again for helping make my life better."
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chin oh-ciernick

March 21, 2024

5  out of  5 rating by chin oh-ciernick
"Kudos to my exceptional insurance agent, Mark Brandon For unwavering Dedication, prompt assistance, And personalized care. His Expertise and commitment Have provide me with peace of mind and Reassurance, Making every Interaction seamless and positive experience."
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Casey D Gish

March 14, 2024

5  out of  5 rating by Casey D Gish
"I have used Mark's office for all my personal and business insurance needs for the last 25 years. Mark and Carol in his office, and the rest of his staff always take great care of me!! Good job guys."
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Tarvis Jones

March 12, 2024

5  out of  5 rating by Tarvis Jones
"My name is Robert P. and after Progressive was going to go up $30 after 5 years of accident and ticket free driving !! I was desperate to get to a company whose policy MATCHED their commercials about SAVINGS Dee to the RESCUE! with understanding she went RIGHT TO WORK for me she was a real life saver! I recommend State Farm for your insurance needs.A+"
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February 29, 2024

5  out of  5 rating by Leslie
"The Mark Brandon State Farm office is unmatched. The staff members here are so polite and professional, Carroll especially. She so compassionate and genuinely wants to work with you in giving you the best policy. Thank you for taking away the stress and making this process"
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Caleb Brambora

February 28, 2024

1  out of  5 rating by Caleb Brambora
"Horrible place. Wouldn’t even give me a quote. Don’t waste your time coming here."
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Mary Alice Dube

February 24, 2024

5  out of  5 rating by Mary Alice Dube
"Carol was very helpful and caring. Went out of her way to make sure I was well cared for!"
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matt heitzman

February 22, 2024

5  out of  5 rating by matt heitzman
"Have been with Mark Brandon at State Farm since moving to Nevada in 2016. Mark and everyone in the office are easy to talk to and help with any questions. Definitely worth giving them a call for a quote if you’re shopping for a policy."
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Ashleigh Johnigan

February 19, 2024

5  out of  5 rating by Ashleigh Johnigan
"Best agency I have known! Not only is the team extremely knowledgeable, but they genuinely care about what is going on in your life vs just taking your money. Ms. Carol is a gift 🎁. She was so helpful and patient, which made me very happy. If you need insurance, please consider this office 🏬!!!!"
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Rinne H

February 16, 2024

5  out of  5 rating by Rinne H
"I had the pleasure of working with Mark for a mutual customer. He was fantastic and showed how much he truly cares for his customers. Would highly recommend him and his agency"
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Christina Jones

February 16, 2024

5  out of  5 rating by Christina Jones
"I have worked with Mark Brandon and his team for many years and I cannot recommend them enough. I have confidentely referred them to countless friends because of the care and compassion they take with their clients. They are professional, prompt, thorough, and kind. You are in great hands with Mark Brandon!"
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cole terry

February 11, 2024

5  out of  5 rating by cole terry
"I have been a loyal customer of State Farm for over 16 years, and I can honestly say that they are the best insurance company I have ever dealt with. I recently moved to Las Vegas Nevada and needed to insure my new car. Every insurance company I got a quote from was $350 to $500 a month and that was after a large initial payment to get the insurance started. I decided to find a State Farm in Nevada and and came across Mark Brandon's agency and reached out. I got connected with a great agent Ms. Dee Fulton. She explained why insurance was so high in Nevada and also walked me through the process of getting my insurance switched from WA to NV. After collecting my information she got me a quote set up and it was $150 to $300 cheaper than any ither insurance company. Which obviously i was estatic about. Now we're currently working on getting life insurance set up, which I'm also excited about. Not only that she is always friendly, professional, and knowledgeable everytime we have spoken. She goes above and beyond to help me with any questions or issues I have, and she found me the best rates and coverage for my needs. I highly recommend Dee Fulton and Mark Brandon's State Farm agency to anyone looking for reliable and affordable insurance. Thank you, Dee, for everything you do!"
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Hiwot Beshe

February 8, 2024

5  out of  5 rating by Hiwot Beshe
"They are awesome 👏. Thanks Carol Pool, for waiting overtime for me to finish the document and providing me with good information about the policy Excellent advice and service ."
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February 7, 2024

5  out of  5 rating by Mona
"5 stars, hands down! I highly recommend Mark A Brandon State Farm Insurance Agency as they consistently exceed my expectations. I switched from another agency because they were non-responsive and i literally had no idea about the details of a policy I've had for years. The moment i switched over, Mark did a full review of my existing policy, provided reasonable options that met my insurance needs and financial situation, explained everything in detail and answered all of my questions. I always get a timely response whenever i contact the office for anything big or small. Very GREAT customer service (Carol is SUPER AMAZING by the way). I recently got into a car accident (5 days ado) and Carol walked me through the whole process step by step and even checked in on me. The Mark Brandon Agency is highly knowledgeable, professional and always kind and helpful!"
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Vince Farina

February 6, 2024

5  out of  5 rating by Vince Farina
"I have had State Farm for many many years. I consider them very reliable and Mark Brandon and Carol Pool are great at helping me with what i needed to insure my auto and home. They saved me money and are always there to respond. I refer to you to contact Marks office if you nned Insurance."
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Kieu Dancz

February 6, 2024

5  out of  5 rating by Kieu Dancz
"Great Dee very good job"
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Kelli Packer

February 6, 2024

5  out of  5 rating by Kelli Packer
"Work with Mark and his team, specifically Carol, has been an absolute pleasure. They make the often complicated process of insurance "shopping" seamless, are always prompt when answering questions and are truly "always there" when you need them. Highly recommend for your local insurance needs."
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Diane Keairnes

February 5, 2024

5  out of  5 rating by Diane Keairnes
"Great agency. Friendly, professional and very personable."
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Monique Keeles

February 1, 2024

5  out of  5 rating by Monique Keeles
"Mark Brandon - State Farm Insurance Agent, Dee Fulton - Office Representative, and staff. I only have good things to say about this office. I have recommended this office to others. Their customer service is second to none. Today Dee Fulton took her time with me to answer all my concerns regarding a new teen driver in my household. My family has been with Mark Brandon - State Farm Insurance Agent for quite some time now. If we have any issue Mark Brandon and his team have always addresses, it. Trust is important to me."
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Sheila Burford

February 1, 2024

5  out of  5 rating by Sheila Burford
"Carol Pool , Is just fantastic she helped me right away with everything i need to change from State Farm . I have been with State Pharm Mark A. Branndon’s office since 2007. Always have been very helpful with great prices and great sense of humor highly recommend. Sheila Burford"
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Myisha Yisrael

February 1, 2024

5  out of  5 rating by Myisha Yisrael
"I would like to give a big thank you to Miss Carol at State Farm Mark Brandon’s Office! She is the most warm hearted and professional insurance representative I’ve come across in a VERY long time. I really appreciate how dedicated and knowledgeable she was. Answered all my questions and truly made me feel like I made the best decision for me and my family. Like a good neighbor, Miss Carol is there!"
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Rodney Coker

February 1, 2024

5  out of  5 rating by Rodney Coker
"Mark Bandon's State Farm branch has got to be one of the best customer experiences I've had from any business I've dealt with. Like many others I'm sure, I get a lot of offers from other insurance companies I don't take a second look at because the level of care and service Carol provides any time I call in is at an unbeatable level. Days even when Carol was not there to assist every other Staff/Agent/Rep who assisted me was also phenomenal. Special thanks to Mark because he was the first to set me up, and because of his attention to detail, personality, and attitude I even decided to go with State Farm."