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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Matthew Bounmy

March 9, 2023

5  out of  5 rating by Matthew Bounmy
"Very good insurance company, helpful and kind with customer support. Thank you Carol Pool for the big help!"

Stacey Reynoso

March 8, 2023

5  out of  5 rating by Stacey Reynoso
"I was shopping for auto insurance and from the moment I walked in everyone was so friendly. Specially Carol she was so helpful and went through everything with me and they gave me a great deal on home and auto insurance. So glad I walked in and I’m very satisfied with their service."

Diana Luna

March 6, 2023

5  out of  5 rating by Diana Luna
"Mark Brandon and his team are great! Always helpful, kind, and fast to respond whenever I’ve needed help. Highly recommend!"

David Kirkpatrick

March 4, 2023

5  out of  5 rating by David Kirkpatrick
"Carol, Dee, and Mark have taken care of our home and automobile insurance needs for almost a decade now. They are always very helpful with any issues we have had, and the rates are some of the lowest around. Highly recommend them to take care of your insurance needs."

Kathy DiMatteo

March 3, 2023

5  out of  5 rating by Kathy DiMatteo
"I have loved working with State Farm for MANY years. The agents and staff are friendly, kind and always helpful. Shout out to Anthony Williams and staff in Chicago. Now working with Mark Brandon and Dee - great people, Dee is amazing! Just here to update my review. I love this office and staff - Mark, Carol and Dee are great, warm, friendly people who go out of their way to help!"

Monique C G

March 3, 2023

5  out of  5 rating by Monique C G
"My old insurer did not survive the pandemic, I guess, and was absorbed by Progressive, which wanted a higher rate from me. I found Mark who was very knowledgeable and professional handling my new policy. It is better to be insured locally not nationally. Because Mark has decades of industry experience, he insured my property efficiently and with a better rate than the competitions."

Richard White

March 3, 2023

5  out of  5 rating by Richard White
"Mark and his office staff are on point. My wife and I have been customers for over 20 years. Every time we walk in Mark always says hello. The office staff is always helpful. Today my wife had to update some insurance needs for a new vehicle purchase. No stress very easy in and out.Great to be a customer and happy to give them our business."

nahom elias

March 1, 2023

5  out of  5 rating by nahom elias
"Good people help full I been with them 7 yearsI love them they try the best thing for me"

Randi Craig

February 28, 2023

5  out of  5 rating by Randi Craig
"My name is Harold L Craig and I was paying 174.00 a month for auto insurance with farmers insurance and not very happy about it. While shopping in Smith’s food center I seen Marks advertisement on a shopping cart! I called him and within an 30 minutes he saved me a $117.00 PER MONTH on my 2012 Ford Edge PLUS $400.00 PER YEAR on my home owners insurance!!!!! I’m 79 years old and money is tight. I was so greatful I bought him a 1lb. Lobster.😇😇😇😇😇. Do not walk run to this wonderful man. Harold L. Craig Las Vegas nevada"

Tia Wilson

February 28, 2023

5  out of  5 rating by Tia Wilson
"Mark has been an awesome agent for the last 20 years! Thank you for your service Mark! Your staff Dee & Carol are phenomenal and always so helpful and friendly."

Thomas Henrich

February 22, 2023

5  out of  5 rating by Thomas Henrich
"They always go the extra mile when it comes to customer service. Thank you for always being helpful!"

Lori O'neal

February 22, 2023

5  out of  5 rating by Lori O'neal
"Mark Brandon office is great very friendly and very knowledgeable they know everybody by name they’re friendly they’re polite they’re informative. I can’t say anything but good things about this office. I’ve been with them for seven years or so now and nothing bad to say great service all the time."

Caroline Stites

February 21, 2023

5  out of  5 rating by Caroline Stites
"Great people to work with. Great quotes been with Mark Brandon's office a very long time! Don't want to go anywhere else"

Ally Johnson

February 20, 2023

5  out of  5 rating by Ally Johnson
"Mark has been our go to agent for the past few years and he has always been very professional, quick and helpful. Highly recommend his office!"

Tina Y.

February 18, 2023

5  out of  5 rating by Tina Y.
"Excellent customer service."

Jo “Jo” S

February 18, 2023

5  out of  5 rating by Jo “Jo” S
"Always available to answer questions. He is concerned about his clients. You will be in good hands!"

Brian Kolp

February 14, 2023

5  out of  5 rating by Brian Kolp
"Been with Mark for years. Always answers my questions and been there when I needed help."

Haile Gebeyehu

February 9, 2023

5  out of  5 rating by Haile Gebeyehu
"Mark Carol and Dee are the best in the business for Auto Insurance and beyond. We’ve been with Mark B State Farm insurance for almost 20 Years, and still going strong “like a good neighbor..” Thank you For everything!"

Albert Vargas

February 9, 2023

5  out of  5 rating by Albert Vargas
"I have been with Mark for over 25 years. Him and his staff have always been helpful. When we had our children he sent us a book on day to day care of them. When I asked him about local school he recommended many schools in our area. I consider our relationship more of a friendship because I am from Kansas and when he graduated from a university he played football for the Kansas City Chiefs my favorite team thru good times and bad he is always there for me and my family. Thank you Mark and your team. Albert Vargas"

Evelyn Carrola

February 8, 2023

5  out of  5 rating by Evelyn Carrola
"I been with Mark for long time very good service."

Ramsin Babakhan

February 6, 2023

5  out of  5 rating by Ramsin Babakhan
"I have been insured through Mark Brandon's office with renters and vehicle insurance a good 6 years now I want to say, possibly longer. Before that I worked next to Marks office for 5 years. I can tell you first hand everyone I have seen and worked with from this office has always represented themselves in professionalism, with the utmost competence, efficiency, and class. My experience has been very pleasant with Marks office, Dee is a superstar who has helped my parents and I so much. If I could give them 10 stars I absolutely would. Excellent team who are easy to reach and talk too, their customer service is top notch."

The Undaunted Sistahood

February 4, 2023

5  out of  5 rating by The Undaunted Sistahood
"Mark has been my agent for over 20 years, he's easy to talk to and always makes sure that I am well informed about my coverage."

jordan woolard

February 2, 2023

5  out of  5 rating by jordan woolard
"I have been using this office for over 15 years and I can't tell you how much I love them! Mark and Carol have always taken care of me and my family. Don't hesitate calling here if you need insurance!"


February 2, 2023

5  out of  5 rating by STEWART SALTER

Stacy Whitehead

February 2, 2023

5  out of  5 rating by Stacy Whitehead
"I’ve been in Vegas for 6 yes now and Mark Brandon’s office has provided all my insurance needs! His staff is the best and they offer one of the best customer service experiences I’ve ever had. They make you feel like family and are very knowledgeable. They will always be my insurance provider and I highly recommend them to anyone in search of an insurance provider. I can not give higher praises to Carol Pool and Ms. Dee!!! I love them both!!! Look no further!!!"