State Farm® Insurance Agent Mark Brandon

"I've been with state farm for 20 years. I recently went through a divorce. Carol has been working with me. Carol has made sure that I understand my policies. Carol has went above and beyond, not just with my policies but as a friend. I will always be grateful for Carol. Thank you. Always Leann"

"I been a customer for over 20 years when he started my life insurance. Great advice given and love the fact that we regularly review my policies. Thank you, Mark for being the real deal."

"I would like to give Carol Pool 10 stars!!! She has done in 2 hrs to help me with information than I have been able to get in 5 years of trying to get things straightened out with my policies.from various states.amd years! Thank you. One call and received all the information I ever needed!!! Can't thank you enough Carol!!! Again. ..10 stars."

"My wife and I have been using Mark Brandon’s insurance agency for over 25 years. From day one, he has been incredibly responsive, knowledgeable, and genuinely cares about our insurance needs. Whether it’s auto, home, or life insurance, he takes the time to explain all the options, ensuring we fully understand our coverage. I highly recommend Mark Brandon to anyone looking for a trustworthy and reliable insurance agent!"

"Really quick and easy process to get a quote and signed up. I was helped by Emmanuel and he was friendly and knowledgeable. 10/10 would recommend them to my friends and family."

"I truly had an incredible experience with Carol setting up my life insurance policy. She is incredibly patient and sooooo knowledgeable about the different policies so I was able to make a good decision on what policy I should get. Will be working again with her to set up my son with his own policy! I really enjoyed working with Carol! An absolute gem!!!"

"Mark was knowledgeable, thorough and caring. It made my switch from Geico a real pleasant experience. I highly recommend Mark to anyone in Vegas."

"Carol Poole is full of kindness and always there when I have questions. They are lucky to have her as a representative. Very kind and detailed service! Thank you!"

"I can't say enough good things about my experience with State Farm, especially with Carol! She went above and beyond to help me with my insurance needs. Carol was incredibly knowledgeable, patient, and attentive, making sure I understood all my options and got the best coverage possible. Her professionalism and kindness made the entire process smooth and stress-free. I highly recommend Carol and State Farm to anyone looking for exceptional service and peace of mind. 5 stars all the way!"

"Great service! Carol has been brilliant to work with. She is attentive and always ready to help."

"Best team in the business! Really took care of me when I had any kind of issue and followed it through to the end."

"If you are shopping around for insurance, definitely give State Farm and Mark Brandon's office a call. Recently I called there with a question and spoke with Dee. Not only did she answer it in a nice and professional way, she in turn saved me money on my policy with out me even asking! So thank you Dee once again. I've been with State Farm for years and this has happened before. They listen to you and will help you any way they can. This is especially helpful if you're having some financial hardships."

"Google does not allow me to add multiple reviews for the same business, so I am adding a second review above my previous review that I posted last year for Mark Brandon (see below). I just had another extremely positive experience with Mark Brandon's office with Carol. Carol was very friendly and thoroughly reviewed my auto policy and made a few suggestions on how I could lower my premium based on the age of my car and my employment status. I appreciate the time and effort Carol spent to help me understand the options I currently have, and how I could make adjustments to lower my 6-month premium. I always receive top-notch service every time I contact someone at Mark Brandon's office. ==================================================== (Originally posted August 10, 2023): I have been a State Farm customer with Mark Brandon's office for 23 years and have had only positive experiences. I contacted the office today and spoke with Mari who advised why rates have recently increased, but Mari was so helpful in reviewing my policy to help me figure out how I could save money. I appreciate the time and effort Mari gave to provide me with different options."

"The best insurance agency! They are professional, helpful, and very courteous! They go out of the way to save my family money!"

"Dee Fulton, very knowledgeable, and explained everything very well. I feel very confident leaving my other insurance company to join State Farm. Thank you, Dee F."

"I've been with Mark and his amazing team for YEARS! They have the best customer service and are always available to help. Best team ever!"

"Mr. Brandon is the best agent I have ever dealt with. I was with Geico for over 15 years they were raising my premium every 6 months without any accidents. I am retired and live of off social security, I couldn't afford there premium any more. Mr Brandon listened to me and was able to get me extra coverage on both my car and home insurance for less on both. I am truly grateful, may God bless him always."

"Mark Brandon makes all service PERSONAL and ACCOMMODATING! Anytime I call him with a question, he provides a TIMELY solution and it always feels SATISFYING to my pocketbook. He has been my agent for almost 20 years! I recommend him to all my friends! Thanks, Mark!"

"I worked with Carol Pool from Mark Brandon’s office to get a quote on several types of insurance. She is amazing! She is knowledgeable, responsive, and friendly. She works very hard to understand your needs and get you the best rate possible also. I cannot recommend her enough!!"

"I can't thank Mark Brandon and agent Dee Fulton for his and her assistance in providing an honest review of my Auto and Homeowners insurance needs. I received Quotes from three other companies as the company that carried my current policies had raised their auto rates over $200 for a six month period and $200 annual Homeowner policies without cause other than they had a rate hike. It was time to change companies. Dee exhibited professional business ethics in getting my request for another quote approved, explained the fine print of what I thought I needed and as a result saved me over $200 for a 6 month auto policy and over $200 for my annual Homeowners policy. It was the explanation for each of the coverages I needed and having a local agency whom I can talk with should any issues arise. Than k you again"

"I have been with Mark for over 10 years. The customer service has always been excellent. Mark and his staff has always informed me of any changes that may save money on my home or auto policy. I highly recommend his expertise as an agent. As a defensive back, well...."

"I have been using Mark Brandon since the day I moved to Las Vegas back in 2000. Dee, Carol and Mark have been awesome to work with. I have multiple policies with them and they have all gone out of there way to make sure to explain the various coverage needed for my cars, home and business. I do photography work in a lot of hotels and casinos here in Las Vegas. On several occasions I’ve found out just days before the shoot that I need to prove to the hotel that my business has adequate insurance coverage. The Mark Brandon Team has always, and promptly responded in an email, to the hotel with the required documents. Their quick response to my insurance needs gives me a piece of mind that they have my best interest. We all know the jingle goes “like a good neighbor” However in this case they don’t make me feel like a neighbor, they make me feel like family!” Thank you Dee, Carol, Emanuel & Mark for all that you do."

"I'm usually not the one to leave reviews, but this ladies customer service was so exceptional that I was compared to do so. Her name is Miss Dee Fulton and she works for Mark Brandon here at the Ft Apache and flamingo location. Stop by and get a quote For your car, home or business from her"

"I’ve been with Mark Brandon for 10 years and he is professional,knowledgeable and most of all kind. I was brand new to Las Vegas asking lots of questions, Mark was patient and honest, answered my questions. So “ Like a good neighbor Mark Brandon is there” Staff is Phenomenal!! Thanks Dee !"

"So grateful for Dee Fulton she’s always been so helpful with any request I need. I recently got my car broken into and the whole team was exceptional. It was such a seamless process and made this difficult time so much easier because of their whole team. 100% recommend them."