State Farm® Insurance Agent Mark Brandon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ignacio Guevara
October 28, 2025
5
out of
5
rating by Ignacio Guevara
"Everyone is the best at this office. Carol was so helpful with all of our insurance. Recommend this agency."
We responded:
"Ignacio, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again my friend...... Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Giacomo
October 27, 2025
5
out of
5
rating by Giacomo
"Dee was extremely helpful in finding me the best coverage at a fair price and made the whole process quick and easy. Highly recommend!"
We responded:
"Giacomo, Thank you for your response. We truly appreciate you. Respectfully, Mark A. Brandon-State Farm Insurance Agent."
Elsie Nixon
October 22, 2025
5
out of
5
rating by Elsie Nixon
"From my first call to this State Farm office, I was impressed by the professionalism and genuine care shown by Dee. She took the time to answer every question thoroughly and made the entire process smooth and stress-free. I now have both homeowners and full-coverage auto insurance at rates I can comfortably afford. Having been a State Farm customer years ago in Northern California, I'm pleased to find that the same excellent service and personal attention are still very much a part of the experience. It truly feels great to be back with State Farm."
We responded:
"Elsie, Welcome to the family! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Dee; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Again, welcome back. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Susana Lozoya
October 21, 2025
5
out of
5
rating by Susana Lozoya
"Carol is very nice a d helpful. Recommend everyone in the office is so wonderful to work with."
We responded:
"Susana, Thank you, and we appreciate you as well. Thanks for the recommendations. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Kathy Wieczorek
October 21, 2025
5
out of
5
rating by Kathy Wieczorek
"Carol is extremely professional and very detailed. A great person to work with."
We responded:
"Kathy, Thank you for taking the time to write a review about your experience with my Carol, and my team. Truly appreciate you. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Jamil Ali Greene
October 17, 2025
5
out of
5
rating by Jamil Ali Greene
"I had a great experience with Carol at State Farm. She was very knowledgeable and professional. She saved me money. I highly recommend her services!! Thank you Carol. Jamil Greene"
We responded:
"Jamil, It was a pleasure meeting you the other day, and welcome to the agency family. Long overdue! I'm glad your experience with my team was awesome, and we look forward to a long relationship. Thanks for any recommendations to your friends, and let them know, we are here to help them with their insurance needs. Thanks again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Doug Sanderson
October 8, 2025
5
out of
5
rating by Doug Sanderson
"Extremely helpful Follow-up was great Very satisfied with Dee!"
We responded:
"Doug, Thank you for letting us take care of your insurance needs. We know you have options out there for your insurance needs; however, we are glad you entrusted us with taking care of your household. Let us know if you have any additional questions, and as always, we truly appreciate you. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Jason
October 8, 2025
5
out of
5
rating by Jason
"Great customer service! Have been with them for a decade now. I highly recommend them!!!"
We responded:
"Jason, Thank you for your review, we truly appreciate your business! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Susan Eggleston
October 3, 2025
5
out of
5
rating by Susan Eggleston
"I highly recommend them , great customer service. I want to Thank Carol for taking care of me i appreciate you very much 😊"
We responded:
"Susan, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Keo
September 28, 2025
5
out of
5
rating by Keo
"I called for a quote and spoke with Carol, she was extremely knowledgeable and helped answer all my questions. Highly recommend!!"
We responded:
"Keo, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Marian Bogdanski
September 28, 2025
5
out of
5
rating by Marian Bogdanski
"Professional and helpful"
We responded:
"Marian, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Angelbaby
September 27, 2025
5
out of
5
rating by Angelbaby
"A year later and still outstanding service! This was my very first time financing a car, and I was nervous about the whole insurance process. Carol made everything so simple and stress-free. She broke everything down perfectly for me step by step, and by the end of our phone call I was fully insured and felt completely at ease. Her work ethic is truly unmatched—she’s patient, knowledgeable, and goes above and beyond for her clients. Honestly, the second I hear Carol’s voice, my anxiety disappears because I know I’m in good hands. I’m so thankful for her help and the way she genuinely cares about making sure things are done right. If you’re looking for someone reliable and trustworthy, Carol is it!"
We responded:
"Thank you, for the kind word regarding Carol. We take pride in making sure that we are professional and doing what's best for our customers. We truly appreciate you. Mark."
Jap Trimble
September 16, 2025
5
out of
5
rating by Jap Trimble
"I would like to offer a big "shoutout" for Dee in Mark Brandon's office. She provided me with some cost saving ideas better suited for my auto coverage. Such a pleasure receiving such thoughtfulness in her presentation of information!! Jap T"
We responded:
"Jap, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Mal'Akhi Yisra'El
September 11, 2025
5
out of
5
rating by Mal'Akhi Yisra'El
"Carol is an absolute sweetheart! She's very thorough and her communication is top tier. Any questions and/or concerns, she's on top of it. Carol doesn't treat you like just a customer, she tends to make you feel like family. Such warm, loving and compassionate young lady with a heart for helping others. Thank you, Carol for being so amazing!"
We responded:
"Mal'akhi, Thank you for your 5-star review, and welcome to the agency. We look forward to a long relationship together. Respectfully, Mark a. Brandon-State Farm Insurance Agent"
Myisha Yisrael
September 10, 2025
5
out of
5
rating by Myisha Yisrael
"Like a good neighbor my State Farm Rep Carol at Mark Brandon’s office is ALWAYS there! Thank you for your dedication in providing my entire family with your knowledge, patience, kindness and top notch customer service! You always go above and beyond (even after hours!) to make sure we’re good. Can’t thank you enough! Kudos to Mark Brandon and the entire staff! 👏🏽👏🏽👏🏽"
We responded:
"Myisha, Thank you for the kind words regarding Carol. We are glad that she was able to answer all of your questions in a professional manner. We take pride in making sure that our customers are taken care of. Thank you again, we truly appreciate you. Mark"
john mendoza
September 8, 2025
5
out of
5
rating by john mendoza
"I love everyone who works in this office. The service is exceptional and they make me feel like a VIP. I’ve known Mark for decades and his commitment has never changed, they are family to me. Cheers!"
We responded:
"John, I'm glad that we can make you feel like a V.I.P. Remember you are family, and we try to make sure every customer has that feeling. It's been 20 years, and we are looking forward to 20 more. Thanks for the review, and if there's anything else we can do for you, let us know. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
Yattou Kandil
September 6, 2025
5
out of
5
rating by Yattou Kandil
"Was miss Carol she’s amazing always careful and explain everything all I like to work with her for all my papers she’s good helpful thank you miss Carol I give five stars and miss Dee she’s amazing"
We responded:
"Yattou, Thank you for the 5-star review. All the best! Respectfully, Mark A. Brandon-State Farm Insurance Agent"
JMira
September 3, 2025
5
out of
5
rating by JMira
"The folks at Mark Brandon’s State Farm office our A++++. It was so easy and quick to get insurance for 2 cars. And it was a fraction of what others were charging! Dee helped me with everything I needed and made sure I had all my ducks in order and on time. I will definitely be giving them my business from now on. Highly recommended!!!"
Gabriel Banks
September 3, 2025
5
out of
5
rating by Gabriel Banks
"I had an excellent experience working with Carol at State Farm (Mark Brandon's Agency). She took the time to thoroughly review my policy with me, explaining every detail clearly and making sure I understood all of my options. What really stood out was her patience and pleasant attitude throughout the entire process. Carol helped me find ways to reduce the cost of my policy and dtermining unnecessary coverage for my situation and lifestyle, which I truly appreciate. It’s rare to find someone who combines professionalism with such genuine care for their clients. I highly recommend Carol to anyone looking for knowledgeable and attentive service."
We responded:
"Gabriel, Thank you for your recent review of my office, and my team member Carol. Attention to detail is very important in my office, and we are glad, that you enjoyed our service. We truly appreciate your business and your recommendations. Let us know how we can also help you in the future. Respectfully, Mark A. Brandon-State Farm Insurance Agent "
Kerry Gulzow
August 29, 2025
5
out of
5
rating by Kerry Gulzow
"Emmanuel was more than helpful in setting up a new policy for both my car and insurance. I was under a very restrictive time frame and he was able to get the policies active with in that timeframe"
We responded:
"Kerry, Thank you for writing our 350th google review. We truly appreciate you as a customer and look forward to providing you with good service and insurance products. Also, we appreciate your kind words regarding Emmanuel. Let us know if there is anything else, we can do for you. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Joshua Ridder
August 21, 2025
5
out of
5
rating by Joshua Ridder
"Dee is incredible. It was my first time getting insurance and she got me insured in a few hours over the phone and walked me through the whole process, making it totally stress free. I also messed up on info a few times and she was totally calm about my constant calls. Absolute Legend 10/10 would recommend."
We responded:
"Josh, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Also, thanks again regarding the kind words regarding Dee! Respectfully, Mark A. Brandon-State Farm Insurance Agent "
Julie Sakioka
August 15, 2025
5
out of
5
rating by Julie Sakioka
"Went to pay the bill the other day and Carol Pool welcomed me like an old friend. She remembers me EVERY time I walk through the door. I don’t do it often, but every now and then I have a question that requires in person care. On this visit I signed up for monthly auto pay. Did you know you don’t need to pay extra for this monthly bill? I just automatically thought it would be more expensive. Thank you Carol!! You’re awesome!!"
We responded:
"Julie, Thank you for the kind words regarding my team member Carol. We truly appreciate you as a customer, we consider all customers as family. Insurance is very confusing sometimes, and we want to make sure, we have provided you with accurate information, so you can have peace of mine Thank you again, and if there's anything else we can do for you, please let me know. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Suzanne Messina
August 6, 2025
5
out of
5
rating by Suzanne Messina
"These guys are so efficient! They treat you like you're a family member. I recommend them for all your Insurance needs."
We responded:
"Suzanne, Thanks again for the kind words. Look forward to talking with you and John soon. Appreciate your recommendations, and thanks again. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
C N
August 5, 2025
5
out of
5
rating by C N
"I signed back up with SF and the customer service that Emmanuel provided was excellent. I cannot express enough how quick and efficient he processed my paperwork. He was very pleasant to speak with over the phone. Thank you for your help!"
We responded:
"C N, Thank you for the kind words regarding Emmanuel. We appreciate your business and if there is anything we can do, please let us know. Respectfully, Mark A. Brandon-State Farm Insurance Agent"
Rainman
August 4, 2025
5
out of
5
rating by Rainman
"The service I received for my insurance needs from Carol was absolutely amazing! She took a very complicated case and made it so much easier to understand. Carol is a pleasure to deal with and goes over everything with care, expertise, and experience. She gives you peace of mind! Insurance is never a fun phone call but Carol makes it easier for sure! Thanks Carol!!"
We responded:
"Thank you for the 5 Star review regarding Carol. Respectfully, Mark A. Brandon-State Farm Insurance Agent "